Security at PrivéStay

Security by Design

PrivéStay is designed with privacy-first and security-first architecture:

• No guest accounts
• No passwords or credentials
• No guest emails, phone numbers, or payment details
• No tracking or profiling

Guests interact with the platform instantly via QR code, reducing attack surfaces common in traditional hospitality systems.

Minimal Guest Data

PrivéStay processes only the minimum data required to operate the service.

• Guest data is limited to an optional first name
• No personally identifiable information (PII) is stored
• No long-term guest profiles are created

This approach significantly reduces data exposure and compliance risk.

Platform Security Measures

We use industry-standard technical and organizational safeguards, including:

• Encrypted connections (HTTPS / TLS)
• Secure cloud infrastructure
• Role-based access controls
• Continuous system monitoring

Access to operational data is restricted to authorized hospitality staff and PrivéStay administrators only.

No Guest Authentication = Lower Risk

Because PrivéStay does not require guest logins:

• There are no passwords to steal
• No accounts to compromise
• No identity databases to protect

This eliminates many of the most common vectors for security incidents.

Time-Bound Guest Access

Guest access to PrivéStay is secure and time-limited by design.

• Access is automatically restricted to the active stay period
• Guest access expires automatically at the end of the stay
• No lingering access after checkout

Hospitality staff can:

• Terminate guest access at any time
• Renew access by issuing a fresh QR code or link when needed

This ensures guests only have access when they should — and never beyond their stay.

Data Retention & Access

Guest request data is retained only as long as required for:

• Operational fulfillment
• Issue resolution
• Service quality improvement

Data is automatically deleted or anonymized once it is no longer needed.

Compliance & Governance

PrivéStay follows GDPR-aligned principles including:

• Data minimization
• Purpose limitation
• Privacy by design

We regularly review our security practices to align with evolving industry standards.

Reporting Security Issues

We take security seriously and welcome responsible disclosure.

If you believe you have identified a security vulnerability, please submit it via our contact form and select "Security" as the query type.